Trust, Security & IP
Built Into How We Work — Not Added Later
At TalkSite, trust is not a marketing claim. It is established through clear ownership, disciplined processes, and controlled access.
We design our delivery model to protect what matters most to our partners: their product, their data, and their intellectual property.
Clear ownership
Unambiguous IP assignment and delivery boundaries from day one.
Disciplined access
Least-privilege, role-based controls, and accountable identities.
Responsible tools
Governed open-source and AI usage with review and traceability.
Intellectual Property Ownership
Your product is always your property.
From the start of an engagement
- All source code, designs, documentation, and deliverables are owned by the client
- TalkSite retains no ownership, reuse rights, or derivative claims
- IP ownership is contractually defined and unambiguous
Our teams operate under strict IP assignment obligations to ensure there is no ambiguity at any level.
What this means for you
- No shared ownership
- No reuse of your ideas or code
- No dependency risks
Confidentiality by Default
Confidentiality is enforced at multiple levels — not assumed.
- All employees are bound by confidentiality agreements
- Client information is accessed strictly on a need-to-know basis
- Project details are not shared externally, publicly, or across engagements
We do not showcase client work, code, or architecture without explicit written approval.
Secure Development Practices
Security is integrated into our development workflow.
- Controlled access to systems and repositories
- Role-based permissions aligned to project needs
- Segregation between development, testing, and production environments
- Regular access reviews and internal checks
We deliberately minimise exposure by ensuring only authorised personnel have access to sensitive systems.
Data Protection & Handling
We treat data protection as a core responsibility.
- No use of real customer or production data for testing or learning
- No storage of client data on personal devices or accounts
- Data access limited to approved environments only
- Clear procedures for handling, reporting, and responding to incidents
Where required, we align with client-specific data protection and privacy obligations.
No Unauthorised Production Access
By default:
- TalkSite engineers do not access client production environments
- Any exceptional access is time-bound, logged, and explicitly approved
This approach significantly reduces risk while maintaining operational clarity.
Open-Source Governance
We use open-source software responsibly and transparently.
- All third-party libraries are reviewed before use
- Restrictive or copyleft licenses are avoided unless explicitly approved
- Usage is documented to prevent compliance or IP contamination risks
This protects both TalkSite and our partners from downstream legal exposure.
Responsible Use of AI Tools
- Client data is never used to train external models
- AI-assisted outputs are reviewed and validated by engineers
- Licensing, data handling, and confidentiality considerations are respected
AI is treated as an assistive tool, not an uncontrolled dependency.
Access Control & Identity Management
We maintain clear boundaries around access.
- Individual, non-shared credentials
- Immediate access revocation on role change or exit
- No credential sharing or unauthorised third-party access
This ensures accountability and auditability at all times.
Compliance-Ready Processes
While TalkSite is not a compliance body, our processes are designed to support enterprise compliance requirements.
- Clear contractual boundaries
- Documented security and IP practices
- Traceable access and delivery controls
We work closely with client compliance and legal teams when additional assurances are required.
Independence & Conflict Protection
TalkSite operates with strict engagement isolation.
- No parallel work on competing products
- No cross-client reuse of knowledge or assets
- One engagement at a time ensures focus and isolation
This protects confidentiality and reinforces trust.
Transparency & Accountability
If issues arise:
- They are communicated early
- Handled through defined escalation paths
- Addressed collaboratively and responsibly
We believe trust is built through honest communication, not perfection.
What You Can Rely On
- Clear IP ownership from day one
- Disciplined security and access controls
- Responsible handling of data and tools
- A partner that treats trust as a core obligation
Final Note
Trust is not something we ask for. It is something we earn through structure, discipline, and consistency. If you have specific security, IP, or compliance requirements, we are open to discussing them as part of the engagement.
Start a Conversation
If you have specific security, IP, or compliance requirements, we’re open to discussing them. Let’s align early and build with confidence.
Strong products are built on strong foundations — trust is one of them.